Banking Desk Collection Specialist (Contract)
Join Indium Dynamics Solutions, a leading outsourcing company in Jakarta, as a Banking Desk Collection Specialist and play a pivotal role in the financial services sector. This contract position offers an excellent opportunity to develop your expertise in debt recovery while working with one of the most respected names in the industry. Based in Setiabudi, Jakarta Selatan, you'll be part of a dynamic team dedicated to delivering exceptional service to our clients.
As a Banking Desk Collection Specialist, you'll handle a variety of tasks including managing debt portfolios, negotiating with clients, and ensuring timely collections. You'll use industry-standard tools like Salesforce and Excel to streamline your workflow and maintain accurate records. This role is perfect for professionals seeking to enhance their skills in financial services and outsourcing.
📋 Tanggung Jawab Pekerjaan
- Manage and track debt portfolios using Salesforce and Excel
- Conduct negotiations with clients to resolve delinquent accounts
- Provide regular reports on collection progress and outstanding debts
- Coordinate with internal teams to ensure smooth operations
- Adhere to strict compliance and regulatory standards
- Participate in team meetings and training sessions
- Maintain accurate and up-to-date records of all transactions
- Assist in developing strategies to improve collection efficiency
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Finance, or related field
- Minimum 3 years of experience in debt collection or financial services
- Proficient in using Salesforce and Excel
- Strong negotiation and communication skills
- Knowledge of banking regulations and compliance standards
- Ability to work under pressure and meet tight deadlines
- Familiarity with Indonesian banking industry
- Excellent organizational and analytical skills
🛠️ Keahlian
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