Hospitality Manager - Luxury Resorts & Venues (Bali)

Join Compass Group, a global leader in hospitality and food services, as our Hospitality Manager in the breathtaking island of Bali. This is an exceptional opportunity to lead and inspire a dynamic team of guest services professionals across our premium venues in Bali. As part of our luxury resorts and venues portfolio, you'll be responsible for ensuring exceptional guest experiences, managing operations, and driving revenue growth.

In this role, you'll oversee daily operations, including front desk services, housekeeping, and maintenance, while ensuring our venues meet and exceed industry standards. You'll work closely with our talented team to deliver world-class service, from check-in to check-out, and everything in between. With your strategic vision and operational expertise, you'll help shape the future of hospitality in Bali, creating unforgettable experiences for our guests.

If you're a seasoned hospitality professional with a passion for luxury and a commitment to excellence, we invite you to apply. Join us in Bali and be part of a team that's redefining hospitality in one of the world's most enchanting destinations.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of our luxury venues, including front desk services, housekeeping, and maintenance.
• Ensure high standards of cleanliness, safety, and guest satisfaction across all venues.
• Manage and mentor a team of guest services professionals, fostering a culture of excellence and teamwork.
• Develop and implement operational strategies to drive revenue growth and enhance guest experiences.
• Collaborate with other departments to ensure seamless coordination and delivery of exceptional service.
• Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions.
• Maintain compliance with industry regulations, health and safety standards, and company policies.
• Represent Compass Group at industry events, networking opportunities, and stakeholder meetings.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Hotel Management, or a related field.
• Minimum of 5 years of experience in hospitality management, with a proven track record in luxury resorts or venues.
• Certification in hospitality management or a related field is a plus.
• Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in English, both written and spoken, with the ability to communicate effectively with guests and team members.
• Experience with property management systems (PMS) such as Opera, Cezanne, or similar is a plus.
• Knowledge of Indonesian culture, customs, and business practices is a plus.

🛠️ Keahlian

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